Provider: the party offering a domain name.
Transferee: the party wishing to acquire a domain name.
Contractor: Undeveloped BV, located at the Tesselschadestraat 11, (1054 ET) in Amsterdam with VAT number NL854196468B01 and registered with the Chamber of Commerce under number 61079049, the party carrying out the contract.
Client: the counterparty of the Contractor who issues the assignment. This includes both the Provider/Rentor and the Transferee/Rentee.
User: user of the Website.
Contract: the mediation in the coming about of the agreement for the transfer of domain names and all that is related to operations and activities performed by the Contractor.
Additional agreement (only applicable for installment/Lease to own transactions): the agreement between the Provider, the Transferee and the Contractor which agreement will be entered into if the Provider and the Transferee have agreed to an installment plan regarding the Price.
Third Party: the Contractor, that will hold the domain name in deposit if the Clients entered into the Additional agreement or the Rental agreement.
Rental agreement (only applicable for domain rental transactions): the agreement between the Rentor and the Rentee regarding the rent of the Domain Name..
Rentee: the party who rents a domain name from the Rentor.
Rentor: the party who rents a domain name to the Rentee.
Parties: Contractor and the Client together in this context should be listed individually as "party" or "counterparty".
Price: between the Provider and Transferee agreed price for the (ownership) transfer of a domain name.
2.1 The Terms apply to any use of the Website (through any communication service whatsoever) and to all services provided by the Contractor (for the Client), and to the Agreements between the Contractor and the Client, and between their legal successors, for which the Contractor has declared the Terms applicable, provided that the Terms are not explicitly deviated from in writing by the parties.
2.2 The Terms are also applicable to contracts with the Contractor, for which third parties are involved by the Contractor to carry out the Contract.
2.3 Deviations or additions to the Terms are only valid when expressly agreed to in writing by the Contractor.
2.4 The applicability of any terms of the Client is explicitly rejected. Such general terms and conditions only apply if they are accepted in writing by the Contractor.
2.5 If any provision of the Terms is invalid or annulled, the remaining provisions of the Terms remain in full force. The parties will then consult in order to agree on new provisions to replace the invalid provisions, while the purpose and intent of the original provisions are observed as much as possible.
2.6 If uncertainty exists regarding the interpretation of one or more provisions of the Terms, or if a situation occurs between parties that is not regulated by the Terms, then the situation should be judged in the spirit of the Terms.
2.7 If the Contractor does not require a continuous strict compliance with the Terms, this does not mean that its provisions do not apply, or that the Contractor to any degree would lose the right to otherwise demand strict compliance with the provisions of the Terms.
2.8 The Contractor is at all times entitled to modify the Terms. Changes will take effect within a reasonable time after they are announced, or after the Client has made use after the change of the Website and /or services of the Contractor, whichever occurs earlier.
3.1 The Contractor operates the Website. The Website is a platform on which the Provider can offer domain names and on which the Transferee can look up, view and purchase, lease to own or rent domain names from the Provider.
3.2 The Contractor is only an intermediary who mediates as facilitator in handling and executing of an agreement to transfer a domain between the Provider and the Transferee. The Contractor enables the communication between these two parties and facilitates the transfer of the domain name after payment or the availability to the DNS of a domain in case of a Lease to Own or Rental agreement.
3.3 The Contractor is not a party in the agreement of transfer of a domain name between these parties and bears no responsibility in this respect, a part from any responsibilities as set out in the Additional agreement or the Rental agreement. The Contractor has no effect on the actual state, including the accessibility of the domain names offered by the Provider. The Provider and the Transferee should resolve all disputes between themselves. When requested the Contractor can be a facilitating party that can provide both the Provider and the Transferee advice and support to a certain extent in solving disputes.
3.4 Between the Provider and the Transferee an agreement will be initiated when either the Provider or Transferee has accepted the last offer made by the Transferee or Provider on the domain name of the Provider. When a Transferee initiates a purchase via the so called Buy Now, Lease to Own or Rental option this also initiates a binding agreement between the Parties.
3.5 If by offline or online mediation an agreement has been reached by the Contractor in respect to the transfer or rental of the domain name or domain names between the Provider and Transferee, then Provider shall submit to the Contractor a compensation in the form of a fixed commission on the Price.
3.6 If the Provider and the Transferee have agreed to an Lease to Own or Rental agreement regarding the Price, an Additional agreement will be accepted and sent to the Transferee. The Provider will deliver the domain name under retention of title to the Third Party until the Transferee has paid the full agreed Price in accordance with the Additional agreement. The Third Party solely manages the domain name on behalf of the Provider and Transferee, without any legal claim. The Transferee may use the domain name under the conditions as set out in the Additional agreement until the transfer has taken place.
3.7 The Contractor has at all time the right to cancel any (Additional) agreement and/or payment of the Price if the Contractor believes this to be necessary, without any right of restitution of installment(s) already paid and/or payment of any damages.
3.8 In case of conformity as mentioned in the above paragraphs, the Contractor will complete the transaction of the Price in accordance with its own procedures.
3.9 The Contractor shall at all times be entitled to transfer its rights and obligations from the agreements relating to the services of Contractor to one of its group companies or its other appointed third parties and to amend its services unilaterally. The Client requires for a transfer of (the rights and obligations) from the agreements the explicit consent of the Contractor.
3.10 The Contractor will provide customer support services pre and post-transaction to the Provider, Transferee, Rentor & Rentee.
4.1 If an agreement is reached between the Provider and the Transferee, then the Provider and the Contractor will undertake to provide full cooperation to the Contractor so that the Contractor can facilitate the transfer of the domain name. The Contractor shall at all time follow the necessary procedures to enable the agreement(s) between the Clients.
4.2 If the transfer of the domain name relates to a business agreement between two companies, the Transferee will be obliged to submit his business data, including the VAT of his company if applicable to the Contractor for producing the invoice.
4.3 The transfer of the domain name will start once the Contractor has verified having received the Price. If the Provider and the Transferee have agreed to an installment plan or Lease to Own agreement regarding the Price, the transfer of the domain name shall be made once the total purchase Price is secured in accordance with the conditions as set out in the Additional agreement.
4.4 If the Contractor, for whatever reason, is unable to carry out its work then it will contact the Client(s) to reach a satisfactory solution that works for all parties involved.
4.5 If the Client has not fulfilled its obligations, then there is no obligation for the Contractor to cooperate with the transfer. In that case, the Client is legally in default and a notice of default is not required. Except claiming performance the Contractor is entitled to cancel the transaction and terminate the Contract. As far as necessary, the inadequacy of the Client is a serious ground as referred to in Article 7:408 paragraph 2 of the Dutch Civil Code.
4.6 The Client must provide the Contractor with a correct and valid email address in respect of mediation. If the Client fails to do so and does not receive communication from the Contractor, the Client is strictly prohibited to perform chargebacks and has to contact the Client within 48 hours to correct the situation. It is the Client’s duty to make sure to at all times to provide the Contractor with a valid email address.
4.7 Payment of any costs should always be made in the manner and within the period stated on the invoice of the Contractor, in the currency of the invoice, unless otherwise specified by the Contractor.
4.8 If the Client objects to the invoice of the Contractor, the Client notifies the Contractor within 3 days after the date of invoice by means of a written appeal (digital not by post). If the Client has not met these requirements, the Client shall be deemed to have accepted the invoice entirely.
4.9 Objections to the amount of an invoice do not suspend the payment obligation. The Client who is not entitled to appeal to section 6.5.3 (articles 231-247 of Book 6 of the Dutch Civil Code) is not entitled to suspend the payment of an invoice for any other reason.
4.10 If the Contractor cancels a transfer of ownership, the Transferee will be refunded within 3 business days. If the domain name had already been transferred to the Contractor’s escrow account, the Provider will receive a new authorization code within 3 business days in order for the Provider to regain control and ownership over the domain. If it is not possible due to a transfer lock to provide the authorization code of the domain to the Provider, the Provider and Contractor will discuss and agree to an alternative way to returning the domain to the Provider.
4.11 The Transferee has to transfer the domain, in respect of the transfer instructions sent to the Transferee by the Contractor within a maximum of 30 days after the payment is submitted by the Transferee. Only if there’s a written agreement to extend this transfer period, there can be made an exception. For example, when the transfer of the domain is explicitly delayed as agreed by the Contractor and Transferee. If the Transferee doesn’t transfer the domain within the set timeframe of 30 days, and no exceptions to this clause have explicitly been made, the Transferee waives all his/her rights to the domain and no domain delivery can be guaranteed anymore by the Contractor. Once the Contractor has processed the payout of the sale Price to the Provider, no refund is possible to the Transferee anymore. If the domain has to be renewed by the Facilitator, due to the Transferee neglecting to transfer the domain within 30 days, the Facilitator becomes the new owner of the domain.
4.12 When the Provider has been paid out after delivering the sold domain, a transaction cannot be reverted, canceled or refunded. With no exceptions possible, the Provider cannot make any ownership claims of the sold domain after receiving the payout.
5.1 Minors may not give commissions to the Contractor, except if they have permission from their legal representatives or if it is common in society that a particular minor of that age independently carries out the act.
5.2 It is not permitted to place on the Website domain names that infringe on the (intellectual property) rights of third parties, domains with a tainted history (blackhat SEO for example), stolen domains or otherwise are unlawful.
5.3 It is not permitted to place domain names for third parties, unless the Contractor has given permission to do so.
5.4 In case of violation of these prohibitions, the Contractor is entitled to take such measures as it considers necessary, including -but not exclusively- the removal of (the provisions of) the domain name, deny the Client access or suspend his access and / or providing personal information to authorized third parties, including the police.
6.1 Every bid or offer that the User/Transferee places on a domain name which is placed on the Website is legally binding. A bid or offer cannot be revoked. If this offer is accepted by the Provider, the User is obliged to cooperate in submitting payment and the transfer of the domain name within the set timeframe. The provisions of Article 4.5 are explicitly applicable.
6.2 The Clients must themselves investigate and perform due diligence about the domain name that it places an offer on or purchases in any form or method offered by the Contractor. Due to the high volume of domains offered via the Contractor, the Contractor has no obligation to have any knowledge of the background, contents or previous use of any domains offered on the Website.
6.3 Every bid or offer placed by the User is valid for a duration of 7 days.
6.4 Sellers can revoke an offer or counter offer within 7 days after placing the bid, offer or counter offer.
7.1 You can submit complaints about the services provided by the Contractor by sending an e-mail message to
7.2 Complaints should, within a reasonable time after you have determined a defect in the service, be submitted, providing a period of 14 days at least will be timely.
7.3 Complaints must be made fully and clearly defined.
8.1 The Contractor is not liable for any damage, except to the extent provided in this in the law and in article 8.
8.2 The Contractor shall in all cases only be liable for direct damage resulting from a shortcoming in the fulfilment of obligations of the Contractor, or by third parties engaged, after it has been defaulted soundly and in writing and the Contractor has been given a reasonable time to rectify this omission, and the Contractor after that period attributable continues to fall short in the fulfilment of its obligations. The notice must contain the most complete and detailed description of the failure, so that the Contractor is able to react adequately.
8.3 Liability of the Contractor for the payment of additional or replacement damage or indirect damage, such as consequential damage and business interruption, lost savings, lost profits and damages resulting from claims made by the Client, is totally excluded.
8.4 The Contractor is not liable for any damage resulting from:
a) the use of services from the Contractor, including -but not exclusively- use of our landing pages (active) service brokerage and transaction concerning the transfer of the domain name and other services offered by the Contractor;
b) false or incomplete information on the Website;
c) purchase of third party services or use of purchased domain names or other services via the Website;
d) defects in the actual state, including the accessibility of the domain names;
e) acts of third parties hired by the Contractor, including third parties that affect the financial settlement; and
f) changes in the services of the Contractor or changes in or on the Website.
8.5 Liability limiting, excluding or establishing conditions, which by the Contractor engaged third parties can be enforced by the Contractor, will also be enforceable against the Client.
8.6 The Contractor is not liable for any damage suffered by the Client which is the result of force majeure, including -but not exclusively- every hindering circumstance that is not exclusively dependent on the will of the Contractor or third parties engaged. This shall include the non-availability or non-safe availability of the website or parts thereof, spam, spyware, viruses and the like which can be transmitted through the communication of the Contractor or when using the Website and also transmission errors, malfunctions or non-availability of the facilities necessary to carry out the Contract.
8.7 If the Contractor for whatever reason is obliged to pay any damages to the Client, it is only obliged to pay:
a) The total compensation paid by the Client to the Contractor during the three weeks prior to when the act causing the damage occurred; or
b) a total of € 150, -, whichever is higher.
8.8 If there is damage according to the provision of paragraph 7 the amount determined in accordance with this paragraph will serve as the full compensation. The Client has no claim on the Contractor in this case.
8.9 The prerequisite for the existence of any right to compensation is that the Client reports the damage as soon as possible after the occurrence thereof in writing to the Contractor. Any claim for compensation against the Contractor shall expire by the mere lapse of 6 months after the claim arises.
9.1 The Provider declares to the Contractor that the domain name offered by her does not infringe on the (intellectual property) rights of third parties or is otherwise unlawful.
9.2 The Client shall indemnify the Contractor for the effects of any agreements between the Provider and Transferee as well as some shortcomings in these agreements, whether or not seeing to the actual state of the domain name.
9.3 The Client shall indemnify the Contractor from claims by third parties including -but not exclusively- related to losses suffered by;
a) entering into an agreement based on an acquisition of a domain name, including -but not exclusively- any infringement of third party rights or other unlawful activity;
b) the use of domain names acquired through (the Website and/or) the Contractor;
c) the use of (active) brokerage services;
d) the use of the Website landing pages; and
e) the use of the services offered on or through the Website.
9.4 The Client shall indemnify the Contractor from any claim made by any (third) party due to or arising out of any breach of contract or any unlawful act regarding any agreement between the Clients.
9.5 If the Contractor, for whatever reason, has been sentenced to pay a sum to the Client or a third party as referred to in paragraph 2, 3 and 4, or made and out of court settlement on which grounds it must pay an amount to this third party, then the Client shall pay this amount and the costs the Contractor had to make as a result, immediate and on the first request of the Contractor.
10.1 The Clients and the Third Party may enter into the Additional agreement or the Rental agreement (“Agreements”). The Terms apply entirely on the Agreements, if the content does not conflict with the provisions as mentioned in the Additional or Rental agreement. Where you read “Provider” and “Transferee” in the Additional agreement, you may also read “Rentor” and “Rentee”.
10.2 The fixed commission as mentioned in clause 3.5 shall be subtracted from the payment, installment payment or rent payment and, if these payments are not sufficient, from the subsequent payments. When the domain is bought for the full price the full commission will be subtracted. When the domain is purchased in installments or rented, the commission subtracted will be only limited to the secured installment or rent payment. For example, if the commission is 12%, and the installment price $100, the Contractor only subtracts $12 from the payout of the Provider.
10.3 The Agreements are entered into for a period of time as agreed upon in the Agreements.
10.4 If the Agreement is entered into, the Transferee is solely entitled to use the domain name with due diligence. The Transferee shall not in any way use the domain name which in any respect:
a) is in breach of any law, statute, regulation or by law;
b) is fraudulent, criminal or unlawful;
c) promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
d) may infringe or breach the copyright or any intellectual property rights (including without limitation copyright, trademark rights and broadcasting rights) or privacy or other rights of the Third Party or any third party;
e) contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian);
f) provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someone's privacy, or providing, disseminating or creating computer viruses;
g) publicizes or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes
h) involves the use, delivery or transmission of any viruses, unsolicited emails, trojan horses or any other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
10.5 Any (other) illegal activities as mentioned in paragraph 4 or any other activities which may cause damages to the Provider or the Third Party and/or which may decrease the value of the domain name are strictly prohibited. Such activities include, without limitations, the use of aggressive SEO strategies, techniques and tactics that focus only on search engines and not a human audience, and usually does not obey search engines guidelines (black hat SEO), such as keyword stuffing, invisible text, doorway pages, adding unrelated keywords to the page content or page swapping (changing the webpage entirely after it has been ranked by search engines), and the use of the domain name for spam activities.
10.6 In case of violation of paragraphs 4 and/or 5 the Transferee shall forfeit without that further notice of default is required a directly and not open to mitigation claimed fine of:
i) in case of a Additional agreement: the equal of twice the Price;
ii) in case of a Rental agreement: 24 (twenty-four) times the monthly rent; per violation to be paid to the Provider, notwithstanding the Provider's or the Third Party's right to claim the actual damages. The Transferee is furthermore obligated to limit any damages and/or undo the decreasing of the value of the domain name.
10.7 If the Parties entered into the Rental agreement, the Rentor is prohibited to sell or rent the Domain Name to a third party, to pledge the Domain Name as security if such pledge frustrates the (performance of this) agreement, or to act in any other way which is in conflict with this agreement or which may cause damages to the Third Party and/or the Rentee, after the deposit of the domain. If the Rentor violates this clause, the Rentor shall be liable for all the actual damages caused to the Third Party and/or the Rentee.
10.8 If the Transferee fails and/or neglects to carry out the terms as set out in the agreements, the Provider may terminate the agreement immediately without prior notice. The Transferee is liable to compensate all damages caused by this breach of contract.
10.9 The Additional agreement shall terminate immediately without prior notice if the Transferee suffers bankruptcy. If the Provider suffers bankruptcy and the first installment has been paid, the domain name shall be transferred to the Transferee immediately. The Third Party shall take all necessary measures on behalf of the Provider to transfer the domain name to the Transferee.
10.10 The Rental agreement shall terminate immediately without prior notice if the Rentee suffers bankruptcy, applied for suspension of payment, ceases operations or the company of the Rentee is liquidated.
10.11 After termination of the agreement, the Provider may rent or sell the domain name to any party, including competitors of the Transferee. If the Additional agreement has been terminated by the Provider, this agreement will retroactively be considered to be a Rental agreement and all installments paid are to be considered as rent.
10.12 Parties expressly relinquish the right to invoke the dissolution of the agreements, on whatever grounds.
11.1 The parties will make every effort to ensure that confidential information of the other party is notified or owned by third parties. Third parties do not include financial or legal advisors engaged by either party.
11.2 Paragraph 1 shall not apply if the disclosure takes place under a court order or under any other legal duty to provide information or with the prior written consent of the other party.
11.3 Parties will require their staff and possibly engaged third parties to comply with these confidentiality provisions.
12.1 Notices to the Contractor may be sent to the Contractor via the contact form available on the Website.
12.2 Notices to the Client will be sent to the provided e-mail address, or by mail in case there is reason to do so and an address is available.
13.1 In addition to the provisions of article 4.5, the Contract terminates with immediate effect by cancellation by the other party if the Contractor or the Client has been declared bankrupt or suspension of payment has been granted. The Contractor is due to this termination never obliged to refund any received amounts or pay compensation.
13.2 The Contractor shall be entitled to terminate the Contract if they are not able to implement it because of force majeure on this contract without any obligation to pay compensation.
14.1 This agreement, the Additional agreement and the Rental agreement are governed by Dutch law (The Netherlands). Unless, the Transferee is a US citizen or a US based business and the Transferee has opted for a credit card payment via the PSP Adyen.com. Only in this specific case, the agreement, the Additional agreement and the Rental agreement are governed by US law and the Agreements are handled by the US based entity of the Website known as DAN.COM, inc (US based sister company of Undeveloped BV/DAN.COM).
14.2 Disputes arising from this agreement shall be exclusively submitted to a competent court in Amsterdam, the Netherlands for a fast, affordable and fast dispute resolution. With only and exclusively taking into account the deviation mentioned in article 14.1 for US based customers and businesses. If the latter situation occurs, the parties involved will determine from a good faith basis a competent court based in the US to resolve the dispute.
14.3 The provisions of the Terms set out the legal relationship between the Parties and replace all previous agreements or statements made by the Contractor and only provide evidence for it.
14.4 The by the Contractor received or saved version of any communication, measurement (monitoring), is considered authentic unless the contrary is proven by the Client.
14.5 The Terms might have been drafted in multiple languages, the English Terms are the binding & fully enforced terms. The English text is binding and shall prevail in the event of any dispute as to the scope or content of the Terms.
14.6 The Contractor offers an API to third party integrators that can use the services offered by the Contractor. All Transferees, Providers and integrators are bound by the Terms set in this agreement.