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Softbots.co.uk could offer AI-powered virtual customer support solutions for businesses. They provide customizable virtual agents that can handle customer queries across multiple channels. These virtual agents utilize natural language processing to understand and respond to customer inquiries accurately. The services are available 24/7 and offer scalability to accommodate business needs. Softbots.co.uk also provides analytics and insights to help businesses improve their customer experience. The benefits include cost savings, enhanced efficiency, improved customer experience, and scalability. The target market includes various industries that require efficient and cost-effective customer support.